Ryanair’s witty response to honeymoon couple who complain about lack of windows
Ryanair has once again dismantled a passenger who complained about the lack of a window seat on social media.
This time the victim was meteorologist Mark Bowe, who was upset to find that his 'window seat' had no window at all as he jetted off to his honeymoon in Ibiza.
Spirits were no doubt high after Mark tied the knot, but he couldn't help but take a dig at the Irish airline on Twitter, writing that he was 'hitting home runs with flights for my wedding', wanting to know '#wheresmywindow' and writing 'cheers @ryanair'.
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As is now customary with Ryanair's social media team, they took the opportunity to make a mockery of the old saying 'the customer is always right', and instead slagged him off publicly for a few likes.
The social media employee quoted Mark's tweet, saying: "She’s regretting marrying someone who can’t read the fine print."
The admin then reminded Mark that there is such a thing as "random seat allocation", and then added another withering blow when someone wrote 'Ryanair admin your days are numbered'.
The response was: "Like this marriage".
In the company's Twitter bio it now says 'we sell seats, not windows'. Someone brought this to Mark's attention telling him "they have absolutely done you in their bio".
Ryanair has been criticised for cherry picking social media issues to respond to for cheap laughs, while ignoring those that have genuine grievances with the company like waiting months for refunds.
The Twitter admin was also conspicuously quiet when a wheelchair user alleged he was made to “crawl” off his flight when the special assistance he paid for didn't arrive.
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Adrian Keogh shared a snap of himself shuffling down the stairs leading from the plane to the tarmac, tagging Ryanair.
He claimed he landed in Landvetter Airport, in Gothenburg, Sweden, at 11pm at night.
Adrian wrote: “I am, as some may know, a full-time wheelchair user and paid extra for special assistance to be lifted off the plane down to my wheelchair.”
The holidaymaker added: “It’s unacceptable to expect me to crawl down the steep metal steps, but on arrival I was informed that it would be at least one hour before they would have the lift available to help me off the plane.
“What option had I, but to crawl off the plane.
“The Landvetter authorities blamed Ryanair and Ryanair blamed Landvetter.”
RyanAir was savaged on Twitter, with one person sharing Adrian's story from Instagram and writing: "Hey @Ryanair, can you please turn this one into a hilarious meme?"
Despite the cocky tone on Twitter, Ryanair is rated a measly 1.4 out of 5 stars on Trustpilot, with 84% of 16,658 customers who rated choosing one star.
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